FALSE ALARM PREVENTION GUIDES

False Alarm Facts

 Three Major Causes of False Alarms

Residential False Alarm Prevention Guide

o      Lock all protected doors and windows.

o      Educate alarm system users.

o     Contact All-Guard if you have any apprehensions about using your system.

o     Notify All-Guard if you plan any remodeling, including replacing doors or windows; hanging drywall;      sanding floors; installing attic flooring or basement ceiling; changing phone systems; installing            intercoms, siding, ceiling fans, or skylights; fumigating; installing anything near the system control            panel or keypads.

o     First, don’t panic, there is time.  Enter your disarm code (carefully) to reset your system.  Remember,     if there were a burglar, he or she would not know your code.  Do not write it on your keypad.

o     Call All-Guard at 800.458.4519 or wait for us to call you.  Give your password or ID code, this is         different from your disarm code. 

o     Do not leave your home until you have talked to All-Guard.

o     Finally, any person who has keys to your property MUST be able to operate the alarm.  Neighbors,       cleaning personnel, real estate agents, guests, relatives, babysitters, service and delivery personnel          who may enter your property must have a code to operate your system, and they must be practiced     in use.  Depending on your system you can set up a different access code from your own personal          code.

Commercial False Alarm Prevention Guide

o     Be sure all employees are thoroughly trained before attempting to use the alarm system.  Hold             monthly training sessions.

o     Look for items that can move within the “view” of your motion detectors, causing false alarms                 (fans, heaters, hanging signs, seasonal decorations, balloons, curtains, plants, etc).

o     Confirm that special consideration has been given to the installation of motion detectors in high               traffic areas with overhead doors, large exhaust fans or ceiling vents which allow the entry of birds.

o     Ensure all doors and windows are secure and locked before arming your system.

o     Don’t change pass codes without advising All-Guard.

o     Train new users thoroughly, notifying All-Guard of new users.

o     Service and maintain your system (including batteries) regularly before false alarms occur.

o     Upgrade old alarm systems to current equipment conforming to Security Industry Association (SIA)          false alarm prevention standards, further reducing false alarms.

For more information on false alarm reduction, visit the False Alarm Reduction Association’s (FARA) website at www.faraonline.org and/or contact All-Guard at 800.255.4273.

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