Have Questions? Great! We have answers. Here are a few FAQs people have before installation.

What phone systems and service providers does All-Guard work with?

All-Guard security systems are compatible with a majority of major telephone service providers and systems including VoIP (Voice over IP).

If All-Guard cannot hook up to your phone system, or you are a cell phone only household, we also offer monitoring via GSM. To learn more about GSM call 800.255.4273 or click here.

What forms of payment does All-Guard accept?

All-Guard accepts personal checks, as well as VISA, MasterCard, American Express and Discover Card.

Is All-Guard fully insured?

All-Guard is fully insured including Liability and Errors and Omission Insurance. All-Guard provides worker’s comp and all of our vehicles are fully insured.

How long does an All-Guard installation appointment take?

Installing a basic home security system will take less than a day. The complexity and size of the system will determine the amount of time it takes to complete the installation. All-Guard completes every installation we start. If we don’t finish in one day we will be back the next (business) day.

How do I know the person coming to my home or business is from All-Guard?

All-Guard employees sell, install, and service your security systems. All-Guard employees that come to your home or business have all gone through an extensive background check and are fingerprinted, licensed, and bonded by the State of California. All of our employees carry photo IDs and their ACE license.

You can verify an ACE license by visiting www.bsis.ca.gov/online_services/verify_license.shtml.

Can I reach an All-Guard customer service representative on weekends or holidays?

Yes. All-Guard has customer service representatives here to answer your phone calls 24-hours a day. In addition, we have field technicians on-call 24 hours a day, 365 days a year. All-Guard is here to provide you with professional, courteous service.

Can I upgrade or add new features to my All-Guard security system in the future?

Yes, All-Guard is constantly adding new products and features to our list of products and services. All-Vision Verified (wireless video alarm systems) and All-Vision Interactive (enhanced video monitoring and dispatch) are just two of our newest security solutions that provide improved security and safety in and around your home or business. Interested in an upgrade? Call 800.255.4273 today.